The problem with hiring a full-time CRO too early
A full-time Chief Revenue Officer costs between £150,000 and £250,000 per year before equity and on-costs. For most businesses at Seed through Series B, that is a significant overhead to carry before the revenue function is properly defined.
The result is that most early-stage companies either delay getting proper revenue leadership altogether, or hire at a level that does not match the complexity of what they are trying to build. Neither works. A fractional CRO changes the maths.
What a fractional CRO actually does
The role is not a part-time sales manager. A fractional CRO operates at the strategic level setting revenue direction, building the systems that support it, and leading the team that executes it. The key difference from a full-time hire is scope and commitment, not seniority.
In practice, a fractional CRO typically works across five areas: revenue strategy, sales leadership, go-to-market alignment, process and infrastructure, and hiring. Which of these gets the most attention depends on where the business is and what is most broken.
When does it make sense?
A fractional CRO makes most sense when you need senior experience but cannot justify a permanent hire. The three most common situations are: preparing for a raise and needing to show a functioning revenue operation; revenue has flatlined and nobody can clearly explain why; or you have a sales team but no real sales leadership.
If your ARR is below £5M and growing, a fractional engagement almost certainly delivers better value than a full-time hire. The experience level you can access fractionally is typically higher than what you could afford permanently at this stage.
What to expect in the first 90 days
The first 30 days should be diagnostic. A good fractional CRO does not arrive with a playbook already written. They listen, review pipeline data, talk to the team, and form an honest view of what is working and what is not.
Days 31 to 60 are about intervention installing the first changes based on that diagnosis. Days 61 to 90 are about measuring what those changes produced and deciding what comes next. By 90 days, something measurable should have shifted.
The businesses that see 3x pipeline growth are the ones that commit to the process for a full year. Not the ones expecting a transformation in a quarter.
The right time to hire a full-time CRO
The right time to hire a full-time CRO is when the revenue function is already working. A fractional engagement builds the foundation, proves the model, and gives you a much clearer picture of what you actually need before you go to market for a permanent hire.
If you are thinking about this, the first conversation should be an honest assessment of where your pipeline is breaking and what kind of leadership it needs. That is always where we start.
Want to talk about your situation?
We work directly with Founders and CEOs at Seed through Series B.